24/7 emergency dispatch — six depots across South East QLD Breakdown now? 0455 996 600
Delta Heavy Towing logo Delta Heavy TowingBrisbane · 24/7
Breakdown?Call now 0455 996 600

Terms & Conditions

Our terms and conditions of carriage and storage. These apply to every job we accept.

24/7 dispatch · six depots across South East QLD · we quote before we roll

Delta Heavy Towing Pty Ltd Terms and Conditions of Carriage and Storage

1. Definitions and Interpretation

The definitions and interpretation rules for this Agreement are set out in clauses 10.10 to 10.12.

2. Carriage

2.1 Carriage Terms

The parties acknowledge and agree that:

(a) the Carrier is not a common carrier and will only accept Goods for Carriage and Storage on the terms and conditions set out in this Agreement and in accordance with any agreed Order; and

(b) the terms and conditions set out in this Agreement apply to each Carriage and Storage undertaken by the Carrier from time to time, unless the Carrier directs otherwise in writing.

2.2 Order

The Customer may submit an Order to the Carrier from time to time in a form acceptable to the Carrier.

2.3 Acceptance

(a) The Carrier reserves the right to accept or reject any Order request received.

(b) Until the Carrier accepts a submitted Order in writing, the Carrier is not obliged to undertake any Carriage or Storage for the Customer.

2.4 Cancellation

If the Customer cancels an Order for any reason after the Carrier has accepted it, the Customer must pay a cancellation fee in accordance with the Carrier's Cancellation Policy, published at deltaheavytowing.com.au/cancellation-policy/ and as amended from time to time.

2.5 Carriage

The Carrier undertakes to:

(a) procure the carriage of the Goods from the Place of Receipt to the Place of Delivery; and/or

(b) procure the Storage of the Goods for the Storage Period.

2.6 Right to Sub-Contract

The Carrier may, without requiring the consent of the Customer and in its absolute discretion, sub-contract or otherwise license all or any part of its rights and obligations under this Agreement, including the obligation to complete the Carriage or Storage of Goods.

3. Customer's Warranties, Acknowledgements and Indemnities

3.1 Customer's Warranties

The Customer warrants that:

(a) the Goods are fit for Carriage and Storage;

(b) except where clause 3.2 applies, the Goods are not Dangerous Goods;

(c) the Goods are packed in a manner adequate to withstand the ordinary risks of carriage having regard to their nature, and in compliance with all laws and regulations which may be applicable during carriage, including those relating to the transportation of Dangerous Goods;

(d) the Customer is authorised to enter into this Agreement and has the authority of all parties who own or otherwise have an interest in the Goods to engage the Carrier to complete the Carriage and Storage, as applicable; and

(e) the person delivering any Goods to the Carrier for Carriage or Storage is authorised to sign any delivery docket or receipt (including a Consignment Note) on behalf of the Customer, and by signing such docket or receipt the Customer will continue to be bound by the terms and conditions set out in this Agreement.

3.2 Dangerous Goods

(a) The Customer must notify the Carrier in writing if any proposed Carriage or Storage of Goods includes Dangerous Goods.

(b) The Carrier is not obliged to accept any Order which relates to Dangerous Goods, nor undertake any Carriage or Storage, if the Carrier determines:

(1) that the Goods are Dangerous Goods; or

(2) that the requirements of clause 3.2(c) have not been fully complied with at the time of the Carriage or Storage.

(c) If the Carrier accepts Dangerous Goods for Carriage or Storage, the Customer must ensure that at the time the Carrier attends to collect the Goods from the Place of Receipt:

(1) the Goods are accompanied by a full declaration as to their nature and contents, which must be fully completed and contain accurate details of the Dangerous Goods to be transported by the Carrier;

(2) the Goods are properly and safely packed and marked in accordance with all statutory regulations and codes applicable to the carriage or storage of those goods; and

(3) the Customer provides any other information, declaration or documentation required by the Carrier or a Government Body from time to time to ensure compliance with all Commonwealth and State standards and requirements for transporting dangerous goods.

(d) The Customer must indemnify and keep the Carrier indemnified against all loss (including consequential loss), damage or injury however caused arising out of the Carriage of any Dangerous Goods, whether declared as such or not and whether or not the Customer was aware of the nature of the Goods.

(e) Where Dangerous Goods are delivered to the Carrier or left at the Place of Receipt for collection by the Carrier:

(1) without prior notification to, and written consent by, the Carrier that the Carriage or Storage includes Dangerous Goods;

(2) without being distinctly marked to indicate the nature and character of the goods, properly and safely packed, and accompanied by the documentation set out in clause 3.2(c); or

(3) where, in the reasonable opinion of the Carrier (or the Carrier's employees, servants, agents or Sub-Contractors), the articles are, are liable to become, or are deemed to be Dangerous Goods,

the Goods may at any time be destroyed, disposed of, abandoned or rendered harmless by the Carrier, without compensation to the Customer or any party claiming under the Customer.

3.3 Indemnity

The Customer must indemnify and keep the Carrier indemnified against:

(a) any loss or damage which may be suffered by the Carrier (its employees, servants, agents and Sub-Contractors) as a result of any breach by the Customer of the warranties and acknowledgements contained in this Agreement or any document or declaration contemplated under this Agreement, including those set out in clause 3.2; and

(b) any loss or damage to the Carrier's containers or other equipment which occurs while in the possession or control of the Customer, or which occurs due to the nature or condition of the Goods in such containers.

For the purpose of this clause 3.3, "loss" expressly includes:

(1) consequential loss; and

(2) any fine, levy, charge or other monetary imposition for which the Carrier may become liable as an incident to the Carriage or Storage, resulting from any breach by the Customer of this Agreement.

3.4 Acknowledgements

(a) Where the Customer is not the Owner of some or all of the Goods, the Customer is deemed for all purposes to be the agent of the Owner and is authorised to enter into this Agreement with the Carrier in respect of the Goods and for the purposes of the Carrier undertaking the Carriage or Storage.

(b) The Carrier enters into this Agreement for and on behalf of itself and its servants, agents and Sub-Contractors, all of whom are entitled to the benefit of this Agreement and are under no liability whatsoever to the Customer or anyone claiming through the Customer in respect of the Goods, in addition to or separately from that of the Carrier under this Agreement.

4. Route and Deviation

4.1 Route

The Customer authorises and will not object to any deviation from the Carrier's usual route or manner of carriage which may, in the Carrier's discretion, be necessary to undertake the Carriage, including deviations which result in the Carriage and delivery of the Goods taking longer than anticipated by the Carrier.

4.2 Delivery

(a) The Carrier will deliver the Goods to the Place of Delivery in accordance with the Order, and the Customer is deemed to have accepted delivery of the Goods at that time.

(b) Where the Customer expressly requests the Carrier to deliver the Goods to a Place of Delivery which is unattended, the Goods will be left at the nominated location at the Customer's sole risk. The Carrier may, without further notice, unload the Goods and/or store them in an open or undercover location at the Place of Delivery if unattended, and the Carrier will not be liable for any loss or damage caused to the Goods or suffered by the Customer as a result of leaving the Goods at the Place of Delivery.

5. Liability

(a) At all times, in all circumstances and for all purposes, the Goods are and remain at the sole risk of the Customer, and the Carrier is under no liability whatsoever to the Customer or any person claiming under the Customer for any loss, damage or harm to the Goods, or failure to deliver or store the Goods in accordance with this Agreement, whether occasioned during Carriage and/or Storage or arising from or relating to the Carriage or Storage generally, and including without limitation any negligence, breach of contract or wilful act or default on the part of the Carrier and its employees, servants, agents or Sub-Contractors.

(b) Every such servant, agent and Sub-Contractor has the benefit of all provisions in this Agreement benefiting the Carrier as if those provisions were expressly for their benefit.

(c) The Customer must hold harmless and keep the Carrier indemnified against all claims or demands whatsoever, by whomsoever made, in excess of the liability of the Carrier under this Agreement in respect of any loss, damage or injury however caused, whether or not caused by the negligence or wilful act or omission of the Carrier or its servants, agents or Sub-Contractors.

(d) The Carrier is entitled to the benefit of the exclusion of liability provided for in this Agreement even if it is proved that the loss or damage resulted from an act or omission of the Carrier done with intent to cause damage, or recklessly and with knowledge that damage would probably result.

(e) Nothing done or omitted to be done, or other conduct by the Carrier in breach of this Agreement or otherwise, whether lawful or unlawful, will under any circumstances constitute a breach going to the root of this Agreement, or a deviation or departure from or repudiation of it, such as to disentitle the Carrier from obtaining the benefit of and enforcing all rights, defences, exceptions, immunities, limitations of liability and other like protections in this Agreement. All such rights, defences, exceptions, immunities, limitations of liability and like protections continue to have full force and effect in any event.

6. Storage

6.1 Storage

(a) Any Storage of Goods is undertaken as agent of the Customer and solely at the Customer's risk and expense, and the provisions of this Agreement, including clause 5, apply.

(b) At the Carrier's discretion, the Goods may be stored at any place and at any time, and may be moved from any place at which they are stored or held to any other place to be stored.

7. Freight, Lien and Uncollected Goods

7.1 Freight and Payment

(a) Freight is payable by the Customer to the Carrier in accordance with this Agreement.

(b) Freight is deemed fully earned on collection of the Goods from the Place of Receipt by the Carrier and is non-refundable in any event.

(c) Payment of the Freight must be made by cash, bank cheque, credit card, direct credit or any other method nominated by the Carrier from time to time. If the Customer's payment is dishonoured for any reason, the Customer is liable for any dishonour fees incurred by the Carrier.

(d) Unless otherwise stated, GST and other applicable taxes and duties will be added to the Freight, except where they are expressly included in the Freight.

7.2 Lien

Goods are received and held by the Carrier subject to:

(a) a lien for all moneys due to the Carrier for the Carriage and/or Storage of the Goods, and all other proper charges or expenses incurred by the Carrier in connection with or as a result of the Carriage or Storage; and

(b) a general lien for all moneys or charges due to the Carrier from the Customer and the Owner of the Goods for any services rendered or accommodation provided by the Carrier to the Customer or Owner.

7.3 Unsatisfied Lien

Where any lien remains unsatisfied seven (7) days after the date on which the Carrier gave notice of the exercise of its rights to the Customer or Owner (as the case may be), the Goods may, at the Carrier's discretion, be sold by public auction or private treaty. The proceeds of sale will be applied towards satisfying the lien and all proper charges and expenses relating to it (including the expenses of the sale), and the Carrier will account to the Customer or the Owner of the Goods for any surplus proceeds of sale.

7.4 Uncollected Goods

The services provided by the Carrier are covered by the Disposal of Uncollected Goods Act 1967 (Qld), which deals with the inspection, custody, storage, repair and other treatment of goods. Under this Act, uncollected goods may be sold six months after the date on which they were ready for collection, subject to any other clause in this Agreement.

8. Insurance

8.1 Insurance of Goods

The Carrier will not effect any insurance of the Goods, or in respect of undertaking the Carriage or Storage, for the benefit of the Customer or otherwise, except:

(a) on the prior written instruction of the Customer; and

(b) at the Customer's sole expense.

8.2 Class of Insurance

If the Customer fails to specify the class of any insurance to be effected under clause 8.1, the Carrier may effect the class of insurance which the Carrier, in its absolute discretion, considers most appropriate, and the Customer has no claim against the Carrier in respect of it.

9. Default and Termination

9.1 Failure to Pay

If the Customer fails to pay amounts due to the Carrier in accordance with this Agreement, the Carrier is entitled to:

(a) charge interest on the amount outstanding at a rate equal to the maximum overdraft rate fixed by the Commonwealth Bank of Australia plus 2.5% on a daily basis from the due date for payment until the amount outstanding (including the interest payable) has been paid in full;

(b) suspend the Carriage and/or Storage services until all amounts owing have been paid in full;

(c) vary the price for the Carriage or Storage (or both) to include additional charges incurred by the Carrier as a result of the failure to make payment when due; or

(d) do all or any of the above.

9.2 Right to Terminate

The Carrier may terminate this Agreement:

(a) by written notice to the Customer if the Customer breaches any provision of this Agreement and fails to remedy that breach within the time stated (being not less than 5 Business Days) in a written notice from the Carrier requiring it to do so; or

(b) immediately if an Insolvency Event occurs in respect of the Customer.

9.3 Effect of Termination

Any termination of this Agreement under clause 9.2 is without prejudice to the rights of the terminating party to seek and obtain damages for any breach of this Agreement by the other party.

9.4 Consequences of Termination

On termination of this Agreement:

(a) each party (First Party) must immediately return or (if requested by the other party) destroy all materials belonging to the other party in the First Party's possession or control; and

(b) each party must return to the other party or (if requested by the other party) destroy all confidential information belonging to the other party.

9.5 Continuing Obligations

Any obligations intended to continue to bind a party after termination or expiry of this Agreement continue to bind that party despite termination.

10. Miscellaneous

10.1 Consumer Law

Despite anything in this Agreement, the Carrier is subject to any condition, warranty or guarantee implied by the Competition and Consumer Act 2010 (Cth) (CCA), if and to the extent that the CCA applies to this Agreement. Subject to the Carrier's statutory obligations under the CCA, and except as expressly provided in this Agreement, all express and implied warranties, guarantees and conditions under statute or general law in respect of goods or services performed, and the carriage generally, are excluded.

10.2 Electronic Communication

The parties acknowledge and agree that:

(a) this Agreement may be executed by either party by Electronic Signature, and each party consents to the other party executing this Agreement in this manner; and

(b) where a party delivers an executed counterpart of this Agreement by email or other electronic means, that delivery is deemed to be effective delivery of an originally executed counterpart of this Agreement.

10.3 Force Majeure

(a) Where a party is unable, wholly or in part, because of any fact, circumstance, matter or thing beyond its reasonable control ("force majeure") to carry out any obligation under this Agreement, and that party:

(1) gives the other party prompt written notice of the force majeure with reasonably full particulars and, insofar as known, the probable extent to which it will be unable to perform or be delayed in performing that obligation; and

(2) uses all possible diligence to remove the force majeure as quickly as possible, that obligation is suspended, so far as it is affected by the force majeure, while the force majeure continues.

(b) Any obligation to pay money under this Agreement is not excused by force majeure.

(c) The requirement that any force majeure be removed with all possible diligence does not require the settlement of strikes, lockouts or other labour disputes, or claims or demands by any government, on terms contrary to the wishes of the party affected.

10.4 Governing Law

This Agreement is governed by and construed in accordance with the laws of Queensland.

10.5 Jurisdiction

Each party irrevocably:

(a) submits to the non-exclusive jurisdiction of the courts of Queensland, and the courts competent to determine appeals from those courts, with respect to any proceedings which may be brought at any time relating to this Agreement; and

(b) waives any objection it may now or in the future have to the venue of any proceedings, and any claim that any proceedings have been brought in an inconvenient forum, if that venue falls within clause 10.5(a).

10.6 Severability

If a provision of this Agreement is illegal, invalid, unenforceable or void in a jurisdiction, it is severed for that jurisdiction, and the remainder of this Agreement has full force and effect. The validity or enforceability of that provision in any other jurisdiction is not affected.

10.7 Waiver

(a) A party's waiver of a right under or relating to this Agreement, whether prospectively or retrospectively, is not effective unless it is in writing and signed by that party.

(b) No other act, omission or delay by a party will constitute a waiver of a right.

10.8 Counterparts

This Agreement may be executed in any number of counterparts, each of which is considered an original, but all of which together constitute one and the same instrument. A party who has executed a counterpart of this Agreement may deliver it to, or exchange it with, another party by emailing a PDF copy of the executed counterpart to that other party.

10.9 Whole Agreement

This Agreement, together with the Carrier's Cancellation Policy:

(a) is the entire agreement and understanding between the parties relating to its subject matter; and

(b) supersedes any prior agreement, representation (written or oral) or understanding on anything connected with that subject matter.

10.10 Interpretation

(a) Unless the contrary intention appears, a reference in this Agreement to:

(1) this Agreement or another document includes any variation or replacement of it, despite any change in the identity of the parties;

(2) one gender includes the others;

(3) the singular includes the plural and the plural includes the singular;

(4) a person, partnership, corporation, trust, association, joint venture, unincorporated body, government body or other entity includes any other of them;

(5) a party includes the party's executors, administrators, successors, substitutes (including a person who becomes a party by novation) and permitted assigns;

(6) any statute, ordinance, code or other law includes regulations and other instruments under any of them, and consolidations, amendments, re-enactments or replacements of any of them;

(7) money is to Australian dollars, unless otherwise stated; and

(8) a time is to Brisbane time, unless otherwise specified.

(b) The words include, including, such as, for example and similar expressions are not words of limitation.

(c) Where a word or expression is given a particular meaning, other parts of speech and grammatical forms of that word or expression have a corresponding meaning.

(d) Headings and any table of contents or index are for convenience only and do not affect the interpretation of this Agreement.

(e) A provision of this Agreement must not be construed to the disadvantage of a party merely because that party or its advisers were responsible for the preparation of this Agreement or the inclusion of the provision in it.

(f) If an act must be done on a specified day which is not a Business Day, it must be done instead on the next Business Day.

(g) If an act is required to be done on a particular day, it must be done before 5.00pm on that day, or it will be considered to have been done on the following day.

10.11 Parties

(a) If a party consists of more than one person, this Agreement binds each of them separately and any two or more of them jointly.

(b) An agreement, covenant, obligation, representation or warranty in favour of two or more persons is for the benefit of them jointly and each of them separately.

(c) An agreement, covenant, obligation, representation or warranty on the part of two or more persons binds them jointly and each of them separately.

10.12 Definitions

(a) "Agreement" means these Terms and Conditions of Carriage and Storage.

(b) "Business Day" means a day that is not a Saturday, Sunday or public holiday in Brisbane, Queensland.

(c) "Carriage" means the whole of the operations and services undertaken by the Carrier for the Customer in respect of the transportation of Goods, including packaging, handling or other services, and includes any agreed carriage set out in an Order from time to time.

(d) "Carrier" means Delta Heavy Towing Pty Ltd (ABN 26 663 242 420).

(e) "Consignment Note" means any document issued by or for the Carrier recording the receipt of Goods for Carriage or Storage, including a delivery docket, job sheet or tow docket.

(f) "Controller" has the meaning given in section 9 of the Corporations Act.

(g) "Corporations Act" means the Corporations Act 2001 (Cth).

(h) "Customer" means the party engaging the Carrier to undertake the Carriage from time to time, and may include a sender, shipper, consignor, consignee, receiver of Goods, any person owning or entitled to possession of the Goods, or anyone acting on behalf of such persons.

(i) "Dangerous Goods" means any Goods which are or may become dangerous, inflammable or damaging, or which are or may become liable to damage any property whatsoever, including (without limitation) substances that are corrosive, flammable, explosive, spontaneously combustible or toxic, or which would otherwise be classified as dangerous under Commonwealth or State legislation, regulations or codes.

(j) "Electronic Signature" means a signature used on an electronic document or transmission.

(k) "External Administrator" means an administrator, Controller, trustee, provisional liquidator, liquidator or any other person holding or appointed to an analogous office, or acting or purporting to act in an analogous capacity.

(l) "Freight" includes all charges payable by the Customer to the Carrier as set out in the Order and this Agreement.

(m) "Goods" means the goods to be transported for Carriage purposes on behalf of the Customer, and includes any container not supplied by or on behalf of the Carrier. The term includes motor vehicles, trailers, machinery and site sheds.

(n) "Government Body" means:

(1) any person, body or other thing exercising an executive, legislative, judicial or other governmental function of any country or political subdivision of any country;

(2) any public authority constituted by or under a law of any country or political subdivision of any country; and

(3) any person deriving a power directly or indirectly from any other Government Body.

(o) "GST" has the meaning given to it in the GST Law.

(p) "GST Law" has the meaning given to it in A New Tax System (Goods and Services Tax) Act 1999 (Cth).

(q) "Insolvency Event" means:

(1) in relation to any corporation:

(i) its Liquidation;

(ii) an External Administrator is appointed in respect of the corporation or any of its property;

(iii) the corporation ceases or threatens to cease to carry on its business;

(iv) the corporation is deemed to be, or states that it is, unable to pay its debts when they fall due;

(v) any other ground for Liquidation or the appointment of an External Administrator occurs in relation to the corporation;

(vi) the corporation resolves to enter into Liquidation; or

(vii) an application is made which is not dismissed or withdrawn within ten Business Days for an order, a resolution is passed or proposed, a meeting is convened, or any other action is taken to cause or consider anything described in paragraphs (i) to (vi) (inclusive) above;

(2) in relation to an individual, that person becoming an insolvent under administration as defined in section 9 of the Corporations Act; and

(3) in relation to any person, anything analogous to or having a similar effect to anything described above in this definition under the law of any relevant jurisdiction.

(r) "Liquidation" means:

(1) a winding up or liquidation (whether voluntary or involuntary), provisional liquidation, dissolution, bankruptcy or other analogous proceeding; or

(2) an arrangement, assignment, composition or moratorium with or for the benefit of creditors or any class or group of creditors (including an administration or arrangement under Part 5.3A of the Corporations Act).

(s) "Order" means any request, in writing or otherwise, made by the Customer to the Carrier for the Carrier to undertake Carriage and/or Storage, and includes a quote, statement of work or booking request in relation to such work.

(t) "Owner" means any person owning or entitled to possession of the Goods.

(u) "Place of Delivery" means the place designated by the Customer where the Goods are to be delivered, as set out in the Order.

(v) "Place of Receipt" means the place designated by the Customer where the Goods are to be collected from, as set out in the Order.

(w) "Storage" means the whole of the operations and services undertaken by the Carrier in respect of the Goods in receiving, storing and subsequently making the Goods available for collection.

(x) "Storage Period" means the period of storage (if any) for the Goods.

(y) "Sub-Contractor" means any sub-contractor of the Carrier from time to time, and includes the sub-contractor's employees, servants and agents.

Call now Get a quote